Terms & Conditions

1. Definitions

The following terms carry the meanings described below throughout this document:

• "Agreement" means these Terms & Conditions, together with our Privacy Policy and Cookie Policy.
• "Service" means any session, workshop, advisory engagement, or other activity offered by Kinscript, whether delivered in person, remotely, or through written materials.
• "User" / "You" means any individual or organisation accessing our website or engaging our services.
• "We / Us / Our" refers to Kinscript, operating from 29 U Thong Road, Pratu Chai, Ayutthaya 13000, Thailand.
• "Content" means all text, documents, guides, exercises, templates, and other materials we provide in connection with a Service.
• "Session Materials" means any physical or digital items — including folder kits, index sheets, printed guides, or written recommendations — supplied as part of a Service.

2. Acceptance of Terms

By using our website or proceeding with a booking or engagement, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our services.

You must be at least 18 years of age, or the age of majority in your jurisdiction if higher, and have full legal capacity to enter into this agreement. If you are booking on behalf of an organisation, you confirm that you have authority to bind that organisation.

B2B clients (engaging our Delivery & Operations Advisory service) enter into this agreement on behalf of their organisation. Both the individual representative and the organisation share responsibility for compliance with these terms.

3. Service Description

Kinscript offers the following services, each delivered with care and thoughtfulness:

• Family Record-Keeping Session (฿3,500) — A supportive session to help a household record and organise important personal documents into a clear, lasting system. Includes a folder kit and an index sheet. This is an organisational session only; no legal advice is offered.
• Considerate Conversations Workshop (฿10,000) — An educational workshop providing general tools for respectful, steady family discussions during times of change. Includes exercises and a printed guide. This is general education and communication support only, not individualised advice.
• Delivery & Operations Advisory (฿31,000) — A B2B advisory engagement helping organisations strengthen operations behind family-support and education services. Includes a process review and written recommendations. This is an operational and educational advisory only, not regulated professional services.

Services are subject to availability. We will confirm your booking in writing. We reserve the right to decline or discontinue a service where we reasonably consider it falls outside our scope or capabilities.

Our services are primarily delivered in Ayutthaya, Thailand. Remote delivery may be available at our discretion. Services are offered in English.

4. User Responsibilities

Acceptable Use

You agree to use our website and services only for lawful purposes and in a way that respects the dignity of others. You will not:

• Provide false, misleading, or incomplete information when booking or attending a service
• Use our services for any purpose other than that described at the time of booking
• Record, photograph, or reproduce session content without prior written permission
• Share session materials with third parties for commercial purposes
• Attempt to access our systems or data without authorisation
• Use our website in any way that could damage, overburden, or impair it

Conduct in Sessions

We ask all participants to engage with mutual respect. Sessions are a calm, structured environment. We may conclude a session early if conduct is disruptive or harmful to other participants. In such circumstances, a refund will not be issued.

Information You Provide

You are responsible for the accuracy of any information you share with us. We act in good faith on the basis of what you tell us. If the information provided turns out to be inaccurate, we cannot be held responsible for any resulting mismatch between our guidance and your actual circumstances.

5. Intellectual Property

All Content created by Kinscript — including session frameworks, written guides, exercises, templates, and printed materials — remains the intellectual property of Kinscript. You receive a limited, non-exclusive, non-transferable licence to use session materials for your own personal or internal organisational purposes.

You may not reproduce, distribute, sell, or adapt our Content for commercial use without our prior written consent. This includes uploading materials to publicly accessible platforms or sharing them within professional networks outside your own organisation.

Any feedback, suggestions, or ideas you share with us may be used by Kinscript to improve our services, without obligation or payment to you.

6. Payment Terms

Service fees are quoted in Thai Baht (฿) and are payable as described at booking. Prices stated on our website are inclusive of any applicable taxes unless otherwise noted.

Payment Methods

We accept payment via bank transfer and other methods communicated at the time of booking. Payment details will be confirmed in your booking confirmation.

Cancellation & Refunds

We understand that circumstances change. Our approach to cancellations is as follows:

• More than 5 business days before the session: Full refund, no questions asked.
• 2–5 business days before the session: 50% refund, or full credit toward rescheduling.
• Fewer than 2 business days before the session: No refund, but rescheduling may be offered at our discretion.
• Non-attendance without notice: No refund.

If Kinscript needs to cancel or reschedule for any reason, you will receive a full refund or the option to reschedule at no additional cost.

For B2B engagements, payment and cancellation terms may be specified separately in a written service agreement, which will take precedence over the above.

7. Service-Specific Terms

Family Record-Keeping Session

The session is conducted by a Kinscript team member and covers organisational methods only. Any documents you bring remain your property at all times. We do not retain copies. We do not assess the legal validity of documents or make representations about their standing with any authority.

Considerate Conversations Workshop

The workshop is educational and participatory. We offer general communication frameworks — not personalised advice about individual situations. Outcomes depend on the willingness and effort of participants; we cannot predict or influence what happens beyond the workshop itself.

Delivery & Operations Advisory (B2B)

The advisory scope will be agreed in writing before the engagement begins. Our written recommendations reflect our observations and suggestions at the time of engagement. Responsibility for implementation decisions rests entirely with the client organisation. We do not offer ongoing management, representation, or compliance oversight.

Confidential information shared by the client organisation will be handled with care and will not be disclosed to third parties, except as required by law.

8. Disclaimers

Our services are provided thoughtfully and with care, but they are provided "as is" for general educational and organisational purposes only.

We make no representation that any particular outcome will result from using our services. Family situations are complex and personal; general education and document organisation support cannot substitute for qualified professional advice.

Nothing provided by Kinscript constitutes legal advice, financial advice, psychological therapy, or any form of regulated professional service. If you need advice of a regulated nature, we encourage you to consult an appropriately qualified professional.

We do not warrant that our website will be uninterrupted, error-free, or free of harmful components, though we take reasonable steps to ensure its reliability and security.

9. Limitation of Liability

To the fullest extent permitted by Thai law, Kinscript's total liability to you in connection with any service shall not exceed the amount you paid for that specific service.

We shall not be liable for any indirect, consequential, incidental, or special damages arising from your use of our services or website, including (but not limited to) loss of income, emotional distress, or decisions taken on the basis of general information provided in a session.

We are not liable for delays or failures in service delivery caused by events beyond our reasonable control, including natural events, infrastructure disruptions, public health measures, or other force majeure circumstances. We will notify you promptly and work with you to find a reasonable alternative arrangement.

10. Indemnification

You agree to indemnify Kinscript, its staff, and its representatives against any claims, losses, or expenses (including reasonable legal fees) arising from your breach of these terms, your misuse of our services, or any false information you provided that caused harm to us or a third party.

This indemnification obligation survives the termination of your engagement with us.

11. Termination

Either party may end this agreement at any time. If you wish to cancel a booking, please refer to the cancellation terms in Section 6. If Kinscript ends this agreement due to your breach of these terms, no refund will be issued.

After termination, sections covering intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution continue to apply.

12. Dispute Resolution

These terms are governed by the laws of the Kingdom of Thailand. Any dispute arising from or in connection with these terms or our services shall be subject to the jurisdiction of the Thai courts.

Before initiating formal proceedings, we ask that you contact us directly. We will make every reasonable effort to resolve concerns informally and in good faith, and we aim to respond to any complaint within 10 business days.

If informal resolution is not possible, we are open to mediation as a first step before litigation.

13. General Provisions

• Entire agreement: These terms, together with any written service agreement or booking confirmation, constitute the whole agreement between us.
• Severability: If any provision is found unenforceable, the remaining provisions continue in full effect.
• Waiver: Our failure to enforce any right under these terms on a particular occasion does not waive that right in the future.
• Assignment: You may not transfer your rights or obligations under this agreement to another person without our written consent. We may transfer our obligations to a successor business, provided your rights are preserved.
• Notices: Formal notices to us should be sent by email to [email protected] or by post to our registered address. We will communicate with you using the contact details you provided at booking.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or operational practices. When we do, the revised version will be published on this page with an updated effective date.

If changes are material, we will make reasonable efforts to notify clients with active bookings. Your continued use of our website or services after changes are published constitutes acceptance of the updated terms.

We recommend reviewing this page periodically if you engage with our services regularly.

15. Contact Information

For questions about these Terms & Conditions, please contact us: